We provide free, confidential, impartial advice on benefits, debt, housing, employment and consumer rights to anyone who lives, works or studies in Hammersmith & Fulham

Drop in to see us at the following locations

New Location!

Shepherd’s Bush Market, Goldhawk Road end, W12 (number 172 in the market – ask at security)
Tuesday, Wednesday, and Thursday: 10am-3.30pm

Avonmore Library, North End Road, London W14 8TG
Monday to Friday: 10am-3.30pm

Library services only available Monday-Friday 10am-5pm

Or use the forms and telephone numbers above.

To find out more about volunteering, our organisation or our research & campaigns work please follow the links above.

Our impact

Please watch our video, showing our amazing impact in 2022-23!

Make a donation

We are a charity, and your donation will help us continue and develop our services:

How was our service?

Have you used our services? Please let us know how we did: click here for our user satisfaction survey


If you would like to chat with an adviser online you can use the national Citizens Advice webchat service (opens in a new tab).

Get involved

If you have some spare time, you can become a volunteer.

Find out more...